FAQ

Frequently Asked Questions

Find answers to common questions about orders, shipping, and products.

Shipping time

Orders are usually processed within 1–2 business days. Delivery times may vary depending on location.

Do you offer returns?

Yes, returns are accepted within 14 days of delivery. Products must be unused and in original packaging.

Are your products natural?

Our formulas are created using carefully selected ingredients designed for gentle daily use.

Do you test on animals?

No, our products are cruelty-free and never tested on animals..

How can I contact support?

You can contact us using the contact form on the Contact page or by email.

Can I change my order?

Orders can be changed before shipping. Please contact us as soon as possible.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping cost is calculated at checkout.